Free shipping for all orders over $75.00
Thank you for shopping at The Sai Jewellery. We are committed to providing you with the best quality products and service. Please read our shipping and return policy carefully before making a purchase.
Shipping Policy
1. Shipping Locations
We ship to addresses within India and selected international destinations. Please note that shipping times and costs may vary depending on your location.
2. Processing Time
All orders are processed within 7-10 business days (excluding weekends and holidays) after receiving your order confirmation email.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided below:
Please note that delivery times are estimates and may vary due to external factors beyond our control.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Return & Exchange Policy
1. No Returns
At The Sai Jewellery, all sales are final. We do not accept returns or offer refunds on any products. Please review your order carefully before completing your purchase.
2. Exchange Policy
We offer a 7-day exchange policy for eligible items. If you are not satisfied with your purchase, you may exchange it for another item of equal or greater value within 7 days of receiving your order. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
3. Exchange Process
To initiate an exchange, please contact our customer service team at:
Email: saijewellerypune@gmail.com
Phone: +91 73919 63521
Provide the following information:
Order number
Description of the item you wish to exchange
Reason for the exchange
Once your exchange request is approved, we will provide you with instructions on how to return the item to us. Please note that you will be responsible for the shipping costs associated with returning the item and for shipping the new item to you.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue by either offering a replacement or repair, at our discretion. Provide the following information:
Order number
Description of the issue
Photos of the damaged or defective item
Contact Us
If you have any questions or concerns about our Shipping & Return Policy, please contact us at:
The Sai Jewellery
The Sai Jewellery
Address- 521 Centre Street, Pune, India, Maharashtra
Email: saijewellerypune@gmail.com
Phone: +91 73919 63521