Thank you for shopping at The Sai Jewellery. We are committed to providing you with the best quality products and service. Please read our shipping and return policy carefully before making a purchase. Shipping Policy 1.⁠ ⁠Shipping LocationsWe ship to addresses within India and selected international destinations. Please note that shipping times and costs may vary depending on your location. 2.⁠ ⁠Processing TimeAll orders are processed within 7-10 business days (excluding weekends and holidays) after receiving your order confirmation email. 3.⁠ ⁠Shipping Rates and Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout. Delivery estimates are provided below: Please note that delivery times are estimates and may vary due to external factors beyond our control. 4.⁠ ⁠Order TrackingOnce your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website. Return & Exchange Policy 1.⁠ ⁠No ReturnsAt The Sai Jewellery, all sales are final. We do not accept returns or offer refunds on any products. Please review your order carefully before completing your purchase. 2.⁠ ⁠Exchange PolicyWe offer a 7-day exchange policy for eligible items. If you are not satisfied with your purchase, you may exchange it for another item of equal or greater value within 7 days of receiving your order. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging. 3.⁠ ⁠Exchange ProcessTo initiate an exchange, please contact our customer service team at: Email: saijewellerypune@gmail.comPhone: +91 73919 63521 Provide the following information: Order numberDescription of the item you wish to exchangeReason for the exchangeOnce your exchange request is approved, we will provide you with instructions on how to return the item to us. Please note that you will be responsible for the shipping costs associated with returning the item and for shipping the new item to you. 4.⁠ ⁠Damaged or Defective ItemsIf you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue by either offering a replacement or repair, at our discretion. Provide the following information: Order numberDescription of the issuePhotos of the damaged or defective itemContact Us If you have any questions or concerns about our Shipping & Return Policy, please contact us at: The Sai JewelleryThe Sai JewelleryAddress- 521 Centre Street, Pune, India, MaharashtraEmail: saijewellerypune@gmail.comPhone: +91 73919 63521