Privacy policy

Last updated: June 25, 2025

Sai Jewellery operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sai Jewellery is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

📌 Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data. We may collect or process the following categories:

  • Contact details: name, address, billing and shipping address, phone number, email address
  • Financial information: credit/debit card numbers, payment confirmation, transaction details
  • Account information: username, password, preferences, security questions
  • Transaction data: items viewed, carted, wishlisted, purchased, returned, exchanged, cancelled
  • Communications: messages or support inquiries
  • Device information: browser, IP address, network, unique identifiers
  • Usage information: interaction and navigation data on our Services

📌 Personal Information Sources

  • Directly from you: when you use our Services or provide information
  • Automatically through the Services: including cookies and device data
  • From service providers: technology, payments, support, fulfillment, analytics
  • From partners or third parties

📌 How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services
  • Marketing and Advertising
  • Security and Fraud Prevention
  • Communicating with You
  • Legal Reasons

📌 How We Disclose Personal Information

  • With Shopify, vendors, and third parties working on our behalf
  • With business and marketing partners
  • When you consent or direct us to share information
  • With affiliates or within our corporate group
  • In business transfers, legal compliance, or rights protection scenarios

📌 Relationship with Shopify

The Services are hosted by Shopify. Information you submit is shared with Shopify and processed according to Shopify’s policies. Shopify may process your data across merchants and jurisdictions for service enhancement. Shopify is responsible for responding to your data rights requests related to their use of your data.

Learn more: Shopify Consumer Privacy Policy

📌 Third Party Websites and Links

The Services may link to third-party sites. We are not responsible for their content, policies, or practices. Always review their privacy terms separately.

📌 Children's Data

The Services are not intended for children under the legal age of majority. We do not knowingly collect personal information from minors. If a child has shared their data, guardians can contact us for removal. We do not knowingly sell or share data of individuals under 16.

📌 Security and Retention of Your Information

We take security seriously but cannot guarantee perfect security. Do not send sensitive information through unsecured channels. We retain your information as needed for account management, compliance, dispute resolution, or legal reasons.

📌 Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Managing Communication Preferences

You may exercise your rights via the Services or by contacting us below. Shopify-specific rights may be exercised at Shopify Privacy Portal.

We do not discriminate based on the exercise of privacy rights. We may verify your identity or agent’s authority before processing requests.

📌 Complaints

If you have complaints about our data practices, contact us below. Depending on where you live, you may appeal or contact your local data authority.

📌 International Transfers

Your data may be transferred outside your country. For EU or UK transfers, we use legal safeguards like Standard Contractual Clauses.

📌 Changes to This Privacy Policy

We may update this Privacy Policy as needed. Revisions will appear here with the updated “Last Updated” date.

📌 Contact

For questions or to exercise your rights, contact us at:

Email: saijewellerypune@gmail.com
Address: 521, Centre Street, Near Bhopla Chowk, Camp, Pune, MH, 411001